All prices quoted exclude VAT. Currently, orders collected from the Imaging Services counter are exempt from VAT.
For all other transactions customers based in the European Union must comply with the VAT and statistical reporting routine for the EU single market and we therefore need your VAT number for our records. If you have not told us your VAT number, we are required to charge you VAT at 20%. VAT is charged at point of paying NOT at point of placing order. VAT is not charged to Customers based outside the European Union. You will be prompted for your VAT number as part of the ordering process.
Orders can be made using our online order form, or alternatively by fax or post. The minimum charge for material in such cases is £10.00. If orders are to be posted, additional charges are made for postage and packing. In some cases a service charge of 15% is required if material has to be prepared before imaging.
DEBIT/ CREDIT CARDS - card details must be given before the order can be processed. We are hoping to implement an online payment system in the near future - in the meantime if you wish to pay by credit card we need your card number, expiry date, start date & issue number if available, security number and the billing address for the card. You can telephone or fax this information, PLEASE DO NOT E-MAIL THE DETAILS. We accept Mastercard and Visa, we do not accept American Express. The information will be stored securely and the card charged when the copies are ready for despatch. Tel 01223 333107, fax 01223 339684.
All remittances should be made payable to "UNIVERSITY OF CAMBRIDGE". Payment by post should be sent marked for the attention of Imaging Services. Payment should include all bank charges.
BACS - (bank to bank) Account no.10921084, Sort Code 20-17-19, Barclays Bank, P.O. Box no.2, 11 St
Andrew's Street, Cambridge, CB2 3PZ. Swiftbic Bank Identifier Code: BARCGB22. IBAN No:GB96 BARC 2017 1910 9210 84. Payment must quote on the bank remittance reference Dept. VE and invoice number. Notification of this payment must also be made to the Library Offices as above (preferably by e-mail to email@example.com or Fax 333160).
Payments should usually be in Sterling, to be drawn on a British bank or bank draft. However, payments in US dollars and Euros can be accepted at the current conversion rate, as long as all bank charges are included.
All Cambridge inter-departmental billing requires a University purchase order.