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Between February 19th and March 16th 2018 the UL will provide a fetching service from the open shelves for current students and staff of the University (i.e. those with a Raven password. Alumni and readers will not be able to participate in the service at this point).

If you order a book through http://bit.ly/ulrequest before 2pm Monday - Friday, your book will be available to collect from the Reader Services Desk in the Entrance Hall by 11am on the next working day (i.e. Monday - Friday. If you order a book after 2pm on Thursday, the book will be available by 11am on the following Monday.).  

 

If your book or journal is not available, we will email to let you know. Please ensure that you have checked that the material you require is available in the Library and not on loan. If the book is on loan, you can recall the item through iDiscover. 

 

If your book is available, we won't contact you, please just come to the Reader Services Desk in the Entrance Hall to collect your item after 11am on the following working day. Your book will be held for two days before being returned to the shelf. 

 

This will be a trial in which we will record data to see if our systems can support such a service. After the trial, we will look at the data collected and determine if this is a service that could be provided longer term. This trial is a direct result of feedback gathered from the survey we sent to you in Easter term 2017.

 

If demand for the service is too high, the Library reserves the right to discontinue the trial.