skip to content

Cambridge University Library and the Faculty and Departmental Libraries are now closed to the public. Please check our FAQs for information on how to access Library services during this time.

Cambridge University Library

 

Cambridge University Libraries are committed to providing equal access to their services and facilities for all users. It is best to contact the library that you are intending to visit directly to discover what support is on offer. They will be able to provide full advice on how that specific library can assist.

The Disability Resource Centre (DRC) webpages provides further support and guidance for students of the University of Cambridge.

 

The below services are availble at the University Library.

University Library

To contribute towards providing an equitable service for all users, the University Library can offer support in the following ways:

Proxy Borrowing

If you would like to have someone else borrow books on your behalf, please contact disability@lib.cam.ac.uk or ask about setting up a proxy borrower account at the Reader Services Desk.

Items that are usually not borrowable

Parts of the Library’s non-special collection material is not borrowable. Wherever it is possible, the Library will issue items that are usually not borrowable to disabled users who have borrowing rights. This includes material held away from the Library building at the Library Storage Facility (LSF). Please ask staff for advice on whether a non-borrowable item may be borrowed.

Book Fetching

All Library users can order books from closed areas of the Library through the Library catalogue iDiscover. If you require an item to be fetched to an alternative location within the Library, please let staff know and in most cases an alternative collection point can be arranged. 

All current University of Cambridge students and staff may request items in the open parts of the Library, to be collected from the Reader Services Desk in the Library’s Entrance Hall. All you will need is your Raven log- in username and password.

Any items requested before 2pm will be made available for you to collect by 11am the next day Monday - Friday. If you order a book after 2pm on Friday, the book will be available after 11am on the following Monday. Items can be collected at the Reader Services Desk in the Entrance Hall of the Library.

To request an item, please use the following form: https://www.lib.cam.ac.uk/search-and-find/open-shelf-fetching-ordering-form.

For users who are not current students and staff, books may be ordered in advance through disability@cam.ac.uk. Please give us at least one day’s notice if you would like to have a book fetched for you.    

One-to-one library training

We can provide you with bespoke training, covering any points that you would like training in. You can attend this training on your own or alongside a non-medical helper. You can find more information here: https://training.cam.ac.uk/cul/event/3334846

Alternative formats

Accessible alternative formats of digital documents can be made here: https://www.disability.admin.cam.ac.uk/create-alternative-format-document-sensus-access

If you require a print resource in an alternative format, please contact disability@lib.cam.ac.uk. The University Library makes use of the RNIB Bookshare scheme https://www.rnibbookshare.org/cms/ and may be able to obtain a digital copy of a resource on your behalf. We require as much advance notice as possible; turnaround times can vary depending on the publisher and can be as little as 24 hours or up to 10 weeks.

Further assistance

You can find other ways that the University Library supports disabled users on these pages. If you have any questions, please contact disability@lib.cam.ac.uk and we will do our best to help.

The University Library is not currently able to deliver resources through the post, but you are most welcome to set up a proxy borrowing arrangement to allow someone to collect books on your behalf. 

 

 

Contact us

e-mail: disability@lib.cam.ac.uk
Tel: +44 (0) 1223 333030