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Formed in 2016, the Office for Student Conduct, Complaints and Appeals (OSCCA) provides procedural advice, case handling and oversight of a number of student procedures. Its remit extends to: student experience complaints; examination results complaints; harassment and sexual misconduct; fitness to study; student discipline; review of University body decisions; staff support. OSCCA is the point of contact for the external ombudsman, the Office of the Independent Adjudicator, with whom students can raise complaints following the completion of an internal University procedure. The Office is part of Student Operations within the Academic Division and is based at the Student Services Centre on the New Museums Site, Bene't Street. For current information, see