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Current Service Interruptions

Readers are currently experiencing intermittent issues with the following services:

  • Accessing subscription e-resources on personal devices (such as laptops) connected to UniOfCam-Guest Wi-Fi. Library computers remain available and allow you to download one chapter or 5% of a resource for personal use.
  • Printing, photocopying, and scanning. Ensure you log into the Managed Print Portal before using the Multi-Functional Device (MFD). Report any errors to staff, who may be able to use the MFD on your behalf. 

Please report issues to the Reader Services Desk in the Entrance Hall or book an appointment for login setup assistance.

 

Wi-Fi for current staff and students

We recommend current staff and students use eduroam to connect to the Wi-Fi. You'll need to be connected via eduroam to access all subscription e-resources.

Eduroam instructions for current staff or students at the University of Cambridge

Wi-Fi for other users of the Library

The 'UniOfCam-Guest' network is open for all visitors to connect their personal devices to the internet. Registered readers are able to access subscription e-resources while using the Library (in person) by logging in, as below. 

 

Connecting to UniOfCam-Guest

  1. Open the wireless settings on your device. A list of wireless networks will appear. 

  1. Select the UniOfCam-Guest wireless network from your list of available networks. You'll see the login screen appear on your device. 

  1. Select Library reader from the list of options, and use your Library account login

 

Try opening a web browser if you do not see a login screen. Some HTTP sites have been created to force login pages to appear. Try going to http://neverssl.com or http://httpforever.com

 

Your library barcode is located on the front of your library card, beginning with V, e.g. VABC1.

 

 

Once you are connected, the following page will appear, you are now connected and can close this page. 

 

Reconnecting to the network 

In most circumstances, your device should remember your details and connect to the wireless UniOfCam-Guest network when you select it from the list. 

 

Get help

Please note: if you have a device that is more than 5 years old, it may not be compatible with the technology we use to run the UniOfCam-Guest Wi-Fi network. 

1. Turn it off and on again

Restarting your device may solve any connection issues you're having.

 

2. Visit an HTTP website if you do not see the login screen

Use a private browser window, ensure you are not logged in to another Microsoft account, and visit an HTTP website. This should force the Guest login page to appear. Try http://neverssl.com or http://httpforever.com.

 

3. Make sure your software is up to date

Make sure you're using the latest version of your device's operating system, with all the updates and patches installed.

 

4. Ensure you select 'Library reader'

On the Guest login page, select 'Library reader' and log in with yourlibrarybarcode@reader.lib.cam.ac.uk. If you have previously selected a different option, staff can manually disconnect your device in an appointment for login setup assistance.



See more known issues

 

Speak to a member of staff in the main Reading Room or Reader Services Desk in the Entrance Hall for further support.

Emailreaderservices@lib.cam.ac.uk

Tel: 01223 333030