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Between June and August 2017, the Futurelib Programme conducted an in-depth user experience study of iDiscover, the University of Cambridge interface for the Ex Libris Primo Discovery and Delivery Service. There was a focus on observing people using iDiscover, as well as talking to students and staff at the University about their experiences using the platform, and the other tools they used to search for information resources.

Research conducted over the course of the project led to valuable insights about the ways in which people understand, interpret and approach online information resource platforms. It provided us with an evidence base to inform recommendations for improvements to the iDiscover user interface. We believe that our findings will be of interest to institutions considering implementation of Primo and other similar discovery systems.

Download the full iDiscover user experience project report

Download the executive summary

[Accessible formats of Futurelib reports and documents are available on request: email]

Contact Futurelib